Policies

Checking In and Out at Pineapple Hill Inn

  • We welcome “in person” Check-ins  from 3 PM until 5 PM each day.  We will be glad to accommodate a later check-in time , just let us know what works best for you. If you anticipate arriving after 5:00 pm, please let us know in advance so we can email detailed instructions for you to self-check-in. Early check-ins are subject to a $25 fee, if not arranged prior to stay

  • Check-out time is by  11 AM each day. Guests are welcome to use parking and amenities, after they have checked out, until 1:00 pm. Our daily property preparation requires focused care and attention, which takes place between guest departures and arrival times. We appreciate consideration with our arrival and departure policies.

Payment

  • We accept cash and credit cards (AMEX, Master Card, Visa, Discover) for all charges.

  • Payment is due when booking reservation. If booking multiple nights, a deposit or advance payments are required.

  • Cancellations: In the event you are unable to use your reservation, please cancel promptly. If you cancel more than 14 days prior to your intended arrival, a $25 fee will be charged. If you reschedule within the 14 days, a $25 fee will be charged. If you cancel within the 14 days prior to your reservation, you will forfeit any deposit. Management is not responsible for inclement weather, health issues, or early departures for any other reason beyond our control.

  • Group bookings (more than 3 rooms) will require 45 days notice for cancellation without charge. If you cancel within the 45 days, you will still be responsible for all rooms booked.

Rates at Pineapple Hill Inn

  • Rates are quoted for double occupancy. Additional guests (in select rooms) will incur a $50 fee per night, per person. Weekend/holiday rates are usually higher than mid-week rates (Mon-Thur).

  • Please refer to the Reservation Page to see those rooms that can accommodate additional guests.

  • There is a $50 fee per pet (dogs only) in our pet friendly Baltimore Oriole Suite.

  • We look forward to your stay!

Other Policies

  • Smoking and vaping is allowed outdoors only in designated areas, and is prohibited in all indoor spaces. A $250 cleaning fee will be assessed if guests smoke indoors.

  • Reservations on Weekends and Holidays require a 2 night minimum stay.

  • Due to the historic nature of our property, we can only accommodate children 13 years and older, unless a client has reserved the entire inn for a private event (wedding) or received prior approval by the owners.

  • The inn does have restricted disability access; please contact us in advance.